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At Ewa, we are committed to protecting your privacy. Our goal is to provide you with a positive experience on our websites and when using our apps, products and services, while at the same time keeping your Personally Identifiable Information, as defined below, secure. Our privacy practices are described below, as well as in separate notices given when an app, product or service is purchased or downloaded (our “Privacy Policy”). This Privacy Policy covers all Ewa Products and Ewa websites. By visiting the Ewa website, using Ewa Products or providing us with your Personal Information (as defined below), you are accepting and consenting to the practices, terms and conditions described in this Privacy Policy.


We may use the information we collect for a number of purposes, including the following:

  • To set up an account for you on Ewa website or Ewa Products.
  • To facilitate your purchase and/or download of Ewa Products.
  • To authenticate use of your account or purchases and/or use of a Ewa Product.
  • To register your Ewa Product in our product database.
  • To assist you with customer support.
  • To provide the Ewa Products you request.
  • To provide you with information about the Ewa Products you use, such as new features, bug fixes, service downtimes or upgrades.
  • To help us develop new Ewa Products and improve current Ewa Products.
  • To notify you about changes to Ewa website and Ewa Products and changes to our terms, conditions and policies.
  • To administer Ewa website and Ewa Products for internal operational purposes, including troubleshooting, data and statistical analysis, testing, research and survey purposes.
  • To improve Ewa website and Ewa Products and to ensure that content is presented in the most effective manner for you and for your computer or device.
  • To ensure the security of Ewa website and Ewa Products.
  • To help you access and use certain features of Ewa Products remotely and to help you monitor and safeguard your home and home network.


We only share your Personal Information with third parties for marketing purposes if you have granted us permission to do so. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your Personal Information for any purpose other than the reason you provided it or as otherwise provided by this Privacy Policy.


The data that we collect from you may be transferred to, and stored at, various locations globally, including destinations outside the EEA (even if you reside in, and/or the collected data was generated from a location inside, the EEA). It may also be processed by Ewa staff or contractors operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We also use cloud-based applications and services to store and process your Personal Information, which may result in your Personal Information being stored outside the EEA.

By providing any Personal Information to us, you fully understand and consent to the transfer, processing and storage of Personal Information outside of your country of residence where data protection standards may be different. Our Privacy Policy and our practices are designed to provide a globally consistent level of protection for Personal Information all over the world. This means that even in countries whose laws provide for less protection for your information, Ewa will still handle your information in the manner described in this Privacy Policy and in conformity with all applicable laws.


We may update this Privacy Policy from time to time, so please review it frequently. If we change our Privacy Policy, we will post the revised version here, with an updated revision date.


Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at customer@ewahome.com.